Export mediafiles get network error

  • Resolved hunde-hotel.dk

    (@hunde-hoteldk)


    5 years, 5 months ago

    Hi,

    I have used your plugin for some time and it worked perfect until the other day (last time I used it was 14/10 2019)

    But for some reason when trying to export like I use to, I get network error (think I get about 400mb before the error) Is there a max on how many mb the plugin can handle, or do you have any idea on what the issue can be.

    I have restarted my computer, updated all plugins, tried on another network ( I have both 2,4hz and 5hz and extenders). I have testet the network and all seams ok.

    Normally it works fine, but today I have big trouble, is there a way only to download pictures from october only to reduce the size. I only need new pictures this time ( so maybe an idea for a new feature beeing able to export only part of mediafiles)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter hunde-hotel.dk

    (@hunde-hoteldk)

    Strange tried from microsoft edge and here it works. (otherwice I tried with google chrome).

    I also found a workaround (using file manager on my controlpanel – on the page my site is hosted by, then I can download a zip file only for october this year.

    I dont know how to delete this topic, so hopefully someone will test if it is only me who has an issue with files over 500mb in google chrome.

    Otherwise now I know how to get my data, so if works for others with more than 500mb in chrome, please just delete this topic.

    Have a nice weekend

    Plugin Author Andrej Pavlovic

    (@andrejpavlovic)

    Network error could be due the server limiting how long the connection can be open. Did you try timing how long the download takes? If it always stops downloading after the same length of time, it’s probably a server limitation.

    Official support for plugin provided here:
    https://github.com/massedge/wordpress-plugin-export-media-library/issues

Viewing 2 replies - 1 through 2 (of 2 total)
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