• Resolved winepress52

    (@winepress52)


    After repeated attempts, the export to CSV file is not working. It will display to the “output here” option, but not to a file. I’ve attempted with different browsers but this is a new development

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Atlas_Gondal

    (@atlas_gondal)

    Most likely that is because of permission issue, the plugin doesn’t have enough permission to create and write data to a csv file. Can you please grab me either the messages from the error log or share website credentials here?

    I would be able to better assist you, once I will have enough information.

    Looking forward for your response.

    Thread Starter winepress52

    (@winepress52)

    Thanks so much. The problem is resolved. Though the problem may not have been with the plugin itself, I uninstalled and re-installed the plugin. It works fine now.

    Plugin Author Atlas_Gondal

    (@atlas_gondal)

    alright, glad to hear that. If you ever ran into any issue then please don’t hesitate to open a support ticket.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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