Export – Import

  • Resolved giorgosm

    (@giorgosm)


    3 weeks, 4 days ago

    Hello! Im trying to export some modula galleries from a website and import them in another clean one. Only wordpress and ACF is installed on it. The thing is that the import shows that is working but i got no galleries shown.

    I have assigned a custom taxonomy to them so i can categorize them and i see that the galleries are imported by the counter as you can see here : https://ibb.co/tT8mYDM7

    But the galleries are still empty as you can see here : https://ibb.co/7NbmvdVb

    Is there a solution to that?

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @giorgosm,

    Thanks for reaching out to us!

    We’ve tested the export/import process, and it worked properly on our end.

    Could you walk me through the exact steps you’re taking and also let me know what versions of WordPress and Modula are you using? Is this on a live site or a local environment?

    Warmly,

    Beatrice.

    Thread Starter giorgosm

    (@giorgosm)

    Hello and thank you for the answer! Everything is updated on the latest version with twenty twenty five theme!

    I still cannot transfer them… Those are live websites but the thing is that are like 60 Modula Galleries imported. Maybe the size is too much? The xml is 1MB though.

    Thread Starter giorgosm

    (@giorgosm)

    https://we.tl/t-8rhtiIm54r?

    Here is the actual xml file in case you want to try it ??

    EDIT : I uploaded all the media files through FTP and then run the import WITHOUT checking the download media items option on the wordpress importer and everything seems to be working as it should.

    • This reply was modified 3 weeks, 2 days ago by giorgosm.
    Plugin Support cristinnaiulia

    (@cristinnaiulia)

    Hello @giorgosm,

    Thank you for letting us know that it works! We’re happy to hear everything is functioning correctly now. We apologize for any inconvenience caused and appreciate your patience.

    Warm regards,

    Cristina

    Thread Starter giorgosm

    (@giorgosm)

    Hello @cristinnaiulia,

    its not exactly “correctly” since the media are preventing the galleries from importing but still this is a workaround…

    Regards

    Plugin Support cristinnaiulia

    (@cristinnaiulia)

    Hello @giorgosm,

    We will take a look into this issue, and we appreciate you bringing it to our attention!

    Warm regards,

    Cristina

Viewing 6 replies - 1 through 6 (of 6 total)
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