Export Download File Length Empty Tab

  • Resolved jreese78254

    (@jreese78254)


    3 years, 8 months ago

    Each time I attempt to download the exported CSV file for the site users, a new tab opens that is blank.

    I can perform the export fine on our development site, but when I get to our production site, this is the behavior displayed.

    • This topic was modified 3 years, 8 months ago by jreese78254.
    • This topic was modified 3 years, 8 months ago by jreese78254.
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  • Plugin Author WebToffee

    (@webtoffee)

    Hi @jreese78254,

    Can you please check if a new file is created under the /wp-content/webtoffee_export folder of your site after exporting? Also please check if there are any errors in the browser console when exporitng. If yes then please share the screenshot of the same.

Viewing 1 replies (of 1 total)
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