Export doesn’t include “out of stock” products

  • Resolved zviera

    (@zviera)


    1 year, 2 months ago

    Hi there. Your export plugin works well, but the export is missing out of stock products.

    I have tried this:
    – Quick export
    – Advanced export with the Stock status filter set to All status
    – Advanced export with the Stock status set to Out Of Stock

    Every time it exported only the in-stock products (670 products) out of a total of 1200 products (so about 530 out-of-stock products were missing, or not exported at all).

    I don’t know what’s the problem. We use the most recent versions of WooCommerce and your plugin. All products are simple products and are published.

    Thanks for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @zviera,

    Thanks for reaching out to us.

    We tested exporting out-of-stock products in our testing environment, and we were unable to replicate your issue. The difficulty you are experiencing appears to be site-specific.

    To troubleshoot, could you please check if there are any plugins on your site related to stock status? If there are, try deactivating those plugins and attempt to export again. Additionally, try deactivating all plugins on your site except WooCommerce and Product Import Export for WooCommerce, and then try exporting products.

    Thread Starter zviera

    (@zviera)

    Hi. I’m sorry for wasting your time. One of our plugins that was affecting pre_get_posts was the cause of the problem. It’s all good now.

    Best regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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