Export CSV – not filtering

  • Hi,
    I have set up Participants Database to manage a Members Database for my sailing club. I have set up fields and successfully imported all the data that we were previously holding on spread sheets. Everything appears to working great and just what we were looking for. I can filter and sort the data in List Participants, but when I try and Export CSV the whole database exports, unsorted. From what I have read the output should also be sorted or filtered. Have I missed something?

    Thanks
    David

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author xnau webdesign

    (@xnau)

    This suggests that php sessions are not working on your site. I would suggest you contact your web host and ask them about cookie-based php sessions, see if there is anything special you need to do to get them working.

    Another possibility is there is some kind of server caching that is preventing the export from getting the current filter settings.

    This will affect other operations in the plugin so it’s important you get this working.

    Thread Starter lhycweb

    (@lhycweb)

    Thanks for your prompt reply. I will contact my host tomorrow, I’m in the UK so out of hours now and support is only really for emergencies. I have Autoptimize running, but have just deactivated that to see if that is causing a cache problem, but it made no difference.
    Thanks again, I will update this with anything I find.
    David

    Thread Starter lhycweb

    (@lhycweb)

    As an update to this, after a lot of head scratching and searching, I have discovered that the issue of filtering not working on the Exported CSV is a conflict with another plugin, User Submitted Post Pro (USP Pro). With USP Pro deactivated the Export CSV matches the filtered results and works fine. As soon as I activate USP Pro the problem returns except the last working filtered results are downloaded, rather than the entire database as I originally reported. To test this further I used a clean install of WP in a subdirectory of my site. The free version of USP does not have this effect on PDB. Have you got any ideas? I will raise a similar request to the USP Pro plugin author. Thanks David

    Plugin Author xnau webdesign

    (@xnau)

    The most likely explanation for this issue is that the other plugin is not allowing Participants Database to use the php sessions normally. This will likely show up in the error log as a session handler that could not be properly initialized.

Viewing 4 replies - 1 through 4 (of 4 total)
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