• Resolved Prashanth

    (@pacchiee)


    Hello Everyone, Greetings!

    I use this plugin version 1.9.3.5 on my WP 5.2. When I try to download the CSV file, the page dies with an error message “This page isn’t working – HTTP ERROR 500”. It was working fine a few months ago and I haven’t changed hosting as well.

    However, all other options/features (New members can be added, existing ones can be edited, Plugin settings can be updated, etc.) work fine except for Export CSV.

    Please help me in getting this plugin export the CSV without errors as before.

    Thank you for your time. Good day!

    Prashanth.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xnau webdesign

    (@xnau)

    With errors like this, it necessary to see the php error log to get an idea what is happening. If you don’t know how to set this up, you may need to ask your web hosting provider.

    Thread Starter Prashanth

    (@pacchiee)

    Thank you very much for pointing me in the right direction. I enabled PHP Error logging in WP Config file and saw this error:
    Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

    So, increased the PHP memory in WP by adding the below code to WP Config code:
    Define('WP_MEMORY_LIMIT', '256M');

    Now I’m able to download the CSV without errors.

    Thanks again! ??
    Prashanth.

    Plugin Author xnau webdesign

    (@xnau)

    Thanks for posting your solution!

Viewing 3 replies - 1 through 3 (of 3 total)
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