Export button not working

  • Resolved treborcram

    (@treborcram)


    11 months, 1 week ago

    On the submissions screen, the “Export” button only loads my website in the browser window. I am unable to export the submissions spreadsheet.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter treborcram

    (@treborcram)

    I accessed the submission from the Forms screen and the button worked. So hopefully, I am good.

    Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @treborcram

    I hope you are doing well today.

    It sounds like a plugin conflict. Would you please run a conflict test? Please deactivate all plugins except Frominator one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works.

    Before this test, we recommend full site backup or running this test on the staging site.

    Kind Regards,
    Kris

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Export button not working’ is closed to new replies.