Expired SSL

  • Hi,

    Our new product website has an expired ssl certificate. I have spoken to our host who have said that our Cloudflare ssl is fine their end and that it could be a plugin or WordPress causing the issue. I’ve deactivated all of the plugins and that did nothing so was wondering if it could be a WordPress issue.

    The certificate give the following information:
www.stackssl.com
Issued by: Let's Encrypt Authority X1
Expired: Sunday, 19 June 2016 at 15:13:00 British Summer Time

    Like I said everyone from our end including the host and theme developers have no idea where this certificate is coming from. Could some either point me in the right direction to fix the issue or take a look for me please?

    Thanks,
    Matt

    • This topic was modified 2 years, 6 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • what is your website url?

    Thread Starter taggrabsmarketing

    (@taggrabsmarketing)

    Hi Liew,

    Sorry, the url is [ redundant link removed ].

    Thanks,
    Matt

    • This reply was modified 2 years, 6 months ago by Jan Dembowski.
    Dion

    (@diondesigns)

    Your nameservers point to CloudFlare, but the domain’s A record is pointing to your hosting company (which appears to be Cloudnext). That means your site requires its own SSL certificate.

    You have two choices. You can log in to your StackCP control panel and issue a new SSL certificate for your domain. Or you can log in to CloudFlare, set your domain’s A records to be filtered through CLoudFlare, and insure your CF SSL settings are correct. It’s your choice, but you must do one or the other to resolve this issue.

    (If your host truly has no idea where the “stackssl” certificate is coming from, please give serious thought to finding a new host.)

    Thread Starter taggrabsmarketing

    (@taggrabsmarketing)

    Hi Dion,

    Thanks for the reply. I sent this information over to the Host and they have now fixed the issue.

    Again thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Expired SSL’ is closed to new replies.