• Resolved Doug

    (@desigstate)


    Is anybody else getting false errors for the expiration date field on credit card checkouts. I downgraded to 5.3.0 and everything works. We’re using Authorize.net as our processor.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi all ??

    For all of you that are having this issue, please contact us here:

    https://woocommerce.com/contact-us/

    We’d be more than happy to help. ??

    Thread Starter Doug

    (@desigstate)

    5.4.1 update did resolve this for my websites. I checked it out this morning. If it isn’t working for you there are links on here and woocommerce.com to contact support. I hope in the future someone tries checking out before pushing an update. The plugins like Authorize.net are sold on WooCommerce.com Just my two cents.

    Hi there. We are experiencing this as well and using the latest version of woocommerce 5.4.1 and https://woocommerce.com/products/authorize-net/

    We were able to submit an order, but a few customers have complained about this error.

    Authorize.net said a few people have reached out to them as well recently and mentioned this today so even if the issue was rolled back last week this may be an issue still int he 5.4.1 update?

    Thanks for the help.

    @ecoyork I believe I finally got it resolved by clearing my server cache. I also had a few caching plugins that were no longer active, even deleted, yet folders related to their cache remained on the server. Once these were removed, my problem apparently went away. If it is working for some, and not others, caching is likely the issue.

    Thank you @winternetweb ! I did receive a response from Woocommerce that Skyverge was working on a fix. I cleared the cache in the meantime so hopefully we don’t hear about any issues from our customers.

Viewing 5 replies - 16 through 20 (of 20 total)
  • The topic ‘Expiration Date Error on CC Checkout 5.4.0’ is closed to new replies.