• Resolved softdatabusiness

    (@softdatabusiness)


    how do I manually configure the carriers because the shipping services don’t appear when it’s a duplicate of the synchronized product that’s in the shopping cart, it’s for a dropshipping site with both bigbuy and marketplace

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  • Plugin Author BigBuy

    (@devsmip)

    Dear @softdatabusiness

    Thank you for your post.

    If you wish to switch to manual configured carriers, you can do as following:

    1. Go to WooCommerce backoffice
    2. Select BigBuy Plugin
    3. Inside BigBuy plugin go to > Configuration
    4. Select “Manual synchronization of shipping” > YES

    On the other side, we remind you that you can directly contact our tech support department by visiting the contact area on our website and open a ticket:

    BigBuy contact area – open a ticket

    We remain at your disposal.

    Best regards,

    BigBuy

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