expect home page every page showing white screen and not able to edit it

  • Resolved deepakhbp

    (@deepakhbp)


    2 years, 5 months ago

    Hi
    am unable to edit page except home page rest all pages
    if we open those pages in any browser then it show white screen
    and if we disable royal addons then only we can open those pages

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Royal

    (@wproyal)

    Hi,

    Thanks for using our plugin.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards,
    Nick

    Plugin Author WP Royal

    (@wproyal)

    Hi again, after many testing we found that this is hosting related issue, please increase

    * max_execution_time = 300
    * PHP memory_limit = 512M

    in your hosting settings and all be fine then. Ask your hosting for help if you don’t know how to do this.

    Kind Regards,
    Nick`

Viewing 2 replies - 1 through 2 (of 2 total)
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