Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Baden

    (@baden03)

    Your page is throwing the following JavaScript error:
    sb-instagram.min.js?ver=1.4.8:3 Uncaught TypeError: jQuery is not a function

    This is being caused by the instagram-feed plugin:

    <script type='text/javascript' src='https://travelintense.com/wp-content/plugins/instagram-feed/js/sb-instagram.min.js?ver=1.4.8'></script>
    

    Try deactivating this plugin and see if this fixes your issue.

    Thread Starter Micha85

    (@micha85)

    Hi Baden,
    Thanks for the suggestion. I have deactivated the instagram feed now, but the problem is still there. Any of these pages, that should have an expandable section show the hidden part right away:
    https://travelintense.com/eco-travel-destinations/united-states/eco-tour-operators/
    https://travelintense.com/eco-travel-destinations/indonesia/eco-lodges-in-indonesia/
    Any other idea what could cause this issue?
    Cheers,
    Michaela

    Thread Starter Micha85

    (@micha85)

    Hi Baden,
    I played around with some other plugins a little more, and I found the culprit: it’s the Boxzilla plugin. As soon as it’s deactivated, your plugin Collapse-O-Matic works fine. I’ll send them another message. They really seem to have a major bug in their coding. It’s not only that it breaks yours, but it also breaks my Instagram Feed by Smashballoon. I’ll search for another free and good pop-up option now to promote my newsletter sign up and facebook followers. If you know of any, just let me know.
    Cheers,
    Michaela

    Plugin Author Baden

    (@baden03)

    Thanks for getting back to us. Happy to see you found the source of the issue.
    We’ll mark this issue as resolved, but don’t hesitate to hit us back if you require any further assistance.

    Hi Baden,

    I have the same problem as Michaela, but I can’t get it fixed.
    I used Collapse-O-Matic on this page: https://www.overeen.be/families-en-particulieren/aanbod/
    Under the trigger text ‘lees meer’, the collapsed text is automatically displayed instead of hidden. When I refresh the page, it is indeed hidden (as I want it to be). But when I open the page in a new window, the text is displayed again (until I refresh and so on …).

    What do I need to do to get this fixed?
    Thanks a lot!

    Emma

    Plugin Author Baden

    (@baden03)

    Hello Emma,
    This is a very common issue these days. The reason is due to how the content is being loaded. When you switch pages, the content is loaded dynamically via AJAX. Since the ‘page’ has already loaded, the function that triggers the initial collapse has already been called.

    You need to check your theme for a ‘callback’ that allows you to trigger the collapse_init() function once the new content successfully loads. Check your theme’s documentation, or open a support thread if you can not find it. If your theme does not offer a callback, we can guide you on how to create a work-around.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Expansion always open’ is closed to new replies.