Exit Notifier vs. Internet Explorer

  • Resolved nnproducts

    (@nnproducts)


    4 years, 1 month ago

    Cannot seem to get Exit Notifier to work in Internet Explorer 11 (I know, right?). IE11 is reporting a syntax error in the console for frontend.js.

    In the past, this has typically been conflicts with another plugin, but, it’s being reported with all other plugins deactivated using the Twenty-Twenty theme. Any ideas?

    Thank you!

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Curtis V. Schleich

    (@cvscvstechcom)

    Haven’t heard that one before, but I haven’t tested with IE11, either. Let me do some checking and I’ll get back to you.

    I am also experiencing the same problem.

    Plugin Author Curtis V. Schleich

    (@cvscvstechcom)

    I was able to confirm I see it too. I can’t promise a timeline, but I will work on it when I can. Paid work is demanding all my time at the moment.

    Thank you @nnproducts for notifying me, and @jlecher for the confirmation. If I get the chance I may try testing an earlier version to see if this is something I’ve introduced recently or if it’s been this way all along. If I find an earlier working version, I’ll let you know right away.

    Thread Starter nnproducts

    (@nnproducts)

    Curtis,

    Thank you for looking into this. Appreciate the great work you do on this plugin!

    Thank you!

    Thread Starter nnproducts

    (@nnproducts)

    Hi Curtis,

    Is there any update on this?

    Thanks!

    Plugin Author Curtis V. Schleich

    (@cvscvstechcom)

    Unfortunately, not yet. I’m on a very large paid job that I’m behind on. I hope to get to it soon, but I can’t make any promises. Thanks for your patience!

    I ran into this issue as well with the popups not working in IE 11.

    My workaround was to edit the frontend.js file and change line #70 to:
    }).then(function(result) {

    Then I just had to clear my WAF’s cache and my browser’s cache as well and it started working in IE 11, and continued to work in Chrome.

    This article is what led me to this workaround. I hope it helps you too! ??

    Plugin Author Curtis V. Schleich

    (@cvscvstechcom)

    That’s excellent, @dwarho! Thank you! I’ll update with this fix in the next day or so.

    Wonderful!

    Plugin Author Curtis V. Schleich

    (@cvscvstechcom)

    Fix applied in 1.8.3, with credit to you in the changelog, @dwarho. Thanks again!

    Awesome – thanks for getting the fix into an update so quick, @cvscvstechcom! Have a great week! ??

    Thread Starter nnproducts

    (@nnproducts)

    Curtis,

    It seems that the problem you fixed with Internet Explorer in 1.8.3 has reemerged. Exit Notifier is no longer working in 1.9.1.

    Can you check on this?

    Thank you!

    Plugin Author Curtis V. Schleich

    (@cvscvstechcom)

    Will do. Thanks for the heads-up!

    Thread Starter nnproducts

    (@nnproducts)

    @cvscvstechcom,

    Any update on when this will be added back in to fix IE11?

    Thank you!

Viewing 13 replies - 1 through 13 (of 13 total)
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