exit data not loading alt\text (your bug?)

  • Resolved kusalo

    (@kusalo)


    1 year, 7 months ago

    A minor issue but one I would like to resolve.
    I have set exif data for all my images.
    I refer to your: https://www.imagely.com/docs/image-meta-data/
    It says that windows image properties, title and subject, will respectively become alt\text and caption.

    When I check my images they show a different title and subject – as per your screenshots first image. But…

    When I upload the image the alt\text continues to default to the file name.
    The caption is set OK using the subject.
    Is there something I am missing or is there a bug?

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi @kusalo,

    Yes, it should import that metadata. If it doesn’t, perhaps your site uses a different priority for the metadata type ( prioritizing let’s say IPTC or EXIF over XMP ) it imports so let’s try adding this PHP snippet ( using your child theme’s functions.php let’s say )

    $order = apply_filters('ngg_metadata_parse_order', ['XMP', 'IPTC', 'EXIF']);
    Thread Starter kusalo

    (@kusalo)

    @imagely – thanks for the reply

    I tried so many combinations of $order, with log -out -in each time, but it seemed to make little difference. I have put together a very simple https://www.page with a few screen shots showing info for one file.
    https://www.bodhinyanarama.net.nz/temp/exif/

    I get alt\text and tags but no description, caption. I was getting that but…

    When I look at ‘show meta data’ for the image – there it is. Just can’t get it in the hole!

    help

    Plugin Contributor Imagely

    (@imagely)

    Hi @kusalo,

    That’s odd. Please reach out to our support team directly at https://www.imagely.com/report-bug/ and we’ll have a closer look at it.

    Thread Starter kusalo

    (@kusalo)

    I can confirm that apostrophe’s or single-quotes ‘ ‘ are an issue. I have removed them and all is working.

    I would repeat my humble suggestion that a short line mentioning this on your:
     https://www.imagely.com/docs/image-meta-data/
    page could save hassles.

    I think I have resolved my end of things. Thank you.

    Kusalo

    Thread Starter kusalo

    (@kusalo)

    forgot to mark as resolved ;]

    Thread Starter kusalo

    (@kusalo)

    .

    Plugin Contributor Imagely

    (@imagely)

    Hi @kusalo,

    Normally, using single quotation marks for the images title captions should work unless your server use a deprecated ModSecurity rule that had to do with a legacy NextGen Gallery version but was fixed years ago

    Respectively you can simply ask your hosting whitelist that ModSecurity rule ( 77229500?).

Viewing 7 replies - 1 through 7 (of 7 total)
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