existing users dont have access to a form to open shops

Are you using pro version of this plugin? If yes, please create a support ticket here.

i have. Ive got some very bad answer telling me that the radio button is visible to new users.

I am not interested in this. I am talking about the button to allow EXISTING users to start a shop is missing.

I even set up a new instance of woocommerce/dokan from scratch. Just doesnt work, white screens of death everywhere.

The worst part is… i can see other people have said the same, yet you dont have a published knowledge base I can refer to.

Getting frustrated fast.

for a paid product…. this is a huge oversight.

a. Existing users can not sign up to become shop owners.
b. Customer user types can, but not contributor etc
c. My site has 15,000 users prior to installing Dokan, none who have the ability to sign up to become shop owners.

Not happy, starting to wish id gone with another marketplace system. For the price, id expect stuff like this to already be worked out.

You need to add additional role ‘seller’ for the existing users from wp-admin as Dokan does not allow to become a seller except the customers Or, you can change their role to ‘seller’.

No worries, they can not sell the products without the admin approval if you have disabled the option ‘New Seller Enable Selling’ from Dokan selling options.

They will get seller dashboard access but not allow to sell products. In this case, they can see a notice to contact the admin for selling products.

I hope it can help you.