Existing pixel not removed

  • Resolved nicoletta82

    (@nicoletta82)


    5 years, 3 months ago

    Hi,
    I’m using Pixelyoursite together with the official Facebook for Woocommerce plugin. I’m afraid who installed it didn’t removed the pixel already existing, and I’d need to know if you can verify if I have two versions of the plugin in my website that could lead to wrong reports.
    Anyone able to help?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    Hi Nicoletta:

    You can test the pixel yourself using Pixel Helper Chrome Extension.

    I’ve checked your website, and here’s my advice: If you want to do Dynamic Ads using the Product Catalog created by Facebook for WooCommerce, open our WooCommerce tab, select “Use Facebook for WooCommerce extension content_id logic” and save the new settings.

    Other than that, you’re good to go ??

    • This reply was modified 5 years, 3 months ago by PixelYourSite.
    Thread Starter nicoletta82

    (@nicoletta82)

    Thank you so much ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Existing pixel not removed’ is closed to new replies.