EXIF Data not displaying

  • Resolved Prometheus Fire

    (@prometheus-fire)


    7 years ago

    For some reason, the exif data isn’t displaying and I’m not sure why.

    While not all the images on the site have the exif data with them I’m trying to troubleshoot why those that do have it don’t show it.

    On this page here: https://naturephotos.prometheusfire.me/nature-gallery/coopers-hawk/

    This first image has the data as you can see here on its attachment page: https://naturephotos.prometheusfire.me/am6t9201-id6j17c17-coopers-hawk/

    When I inspect element on the lightbox, all of the exif stuff is empty and has a style attached to it of display:none. In the settings page for the plugin I have all the checkboxes selected for the exif data.

    Any idea why it might not be displayed?

    If I can fix this, then I’ll be rebuilding the media library to ensure that all the images have the data, but I don’t want to go through all that work if I can’t figure out why it isn’t displayed in the lightbox.

    The page I need help with: [log in to see the link]

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  • Thomas

    (@kywyz)

    Hello @prometheus-fire,

    Sorry for the late reply,

    I had a look at your website but it seems that by the time I got there you switched to a different plugin ?

    Best regards,
    Thomas

    Thread Starter Prometheus Fire

    (@prometheus-fire)

    I appreciate the quick reply. That was very nice of you.

    The client wanted to try something else, though we may revisit this in the future. I’m marking this as resolved for now so you can keep your support topics under control.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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