• Resolved elori

    (@elori)


    Hi,

    how to exclude products proposed in the special offer (in the plugin) from the discount codes used by the customer? We do not want the discount code to additionally reduce the value of the product from the offer.

Viewing 5 replies - 1 through 5 (of 5 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Thank you for reaching out to us.

    I guess the discount codes are created via WooCommerce (WooCommerce -> Marketing -> Coupons) and you would like to exclude offer products from applying coupon discount. Am I correct ?

    In that case, you can use additional condition as “Applied coupons in cart -> Not In List and exclude those coupons here. For example, here is an example screenshot: https://nimb.ws/GWfPSd

    So if customers add coupon code in checkout, then offer products will get excluded from displaying.

    Are you looking for something like above ?

    If that doesn’t help, can you please open a support ticket here https://www.flycart.org/support with below details:

    • Screenshots of Campaigns you have configured
    • Screenshots of coupon / discount code configuration
    • Cart / checkout page screenshot indicating your requirement and site URL

    So that one of our support engineers will have a detailed check on this and get back to you quickly with possible solutions.

    Really appreciate it.

    Thanks
    Team Flycart

    Thread Starter elori

    (@elori)

    That’s not quite what I meant. I want the offer to be displayed to everyone (I don’t want to exclude those who used a discount code). The point is that when using a discount code, it should not affect the price of the product in the offer. Let me give an example:
    We have a promotion now – 20% off the ENTIRE RANGE when using the discount code ABC. In the offer (plugin), we propose a product with a discount reduced from $200 to $100. Currently, after adding the offer, the discount code also starts to work on the product from the offer, so an additional 20% is deducted from the offered $100. I don’t want the products from the offer to be covered by the discount code. I can’t exclude these products in the coupon settings because if someone wants to buy the product at regular offer (not using the special offer) – the discount coupon won’t work.
    In the previous ORDER BUMP plugin, there was a checkbox to check – exclude from discount coupon calculations.

    sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Thanks for the detailed reply. Really appreciate it.

    To apply a coupon discount to products excluding upsell offer products, can you give a try by adding the below snippet: https://gist.github.com/AnanthFlycart/9ee357b15bc7441e4961b944e1a33348

    You can add it via code snippets plugin. Here is a guide which might be of helpful: https://docs.flycart.org/en/articles/2404915-using-code-snippets-plugin

    If you have questions or need additional help, please don’t hesitate to reach out. We’re here to assist you.

    Thanks
    Team Flycart

    Thread Starter elori

    (@elori)

    That was it! Thank you for your immediate help! ??

    sangeethasrinivasan

    (@sangeethasrinivasan)

    Thanks for confirmation. ??

    Feel free to reach us out in case of any further queries. We would be glad to assist you.

    Good Day!

Viewing 5 replies - 1 through 5 (of 5 total)
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