Excluding too much by default

that’s strange that it excludes wp-content.

can you share a screenshot?

thanks

My thoughts exactly
I have the same on 2 sites
screen shot here

Any chance of an answer?
Is there anyway to edit some file to resolve it?
not a programer but can follow instructions ??

please please please

please send an email to [email protected]

I have now sent an email with the above as you suggested and hope for the best

thanks I’ll look into it soon

Hi, I have the same problem. Is there a solution yet.
thanks. I just downloaded and activated for another website I maintain and I found this problem.

this issue is fixed in the upcoming version

Great, when will the next version be released.

What is the “next version” Just downloaded this and having the same issue as above.

The fix hasn’t been released yet, but will be soon! The code is ready to ship, just waiting on something out of our control.

In the meantime, this is plugin conflict with white label CMS, so you can disable it if you’re not using it

Hi Paul,

I’m currently using White Label CMS so I cannot disable it. Do you have an estimate date on when the fix may be coming?

Many thanks =)

I also had this problem, and temporarily deactivating White Label CMS indeed made the trick to make a working backup. So thanks.