Excluding CSS selectors not working

  • Resolved radicalcloud

    (@radicalcloud)


    3 years ago

    Good day

    I am using your plugin to disable right-click and copy-paste throughout my website. However I wish to allow users to be able to right click on the Navigation menu so that they may open links from there in the new tab.

    I have added all the possible CSS selectors to the exclude box, however right click is still disabled on the Navigation menu.

    Any assistance will be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @radicalcloud,

    Thank you for the topic.

    We have checked and noticed that everything works fine in this regard on our end.
    Most presumably, there is an individual case that occurred for you.

    So, please go to the Copy Protection plugin and take screenshots of the General tab.
    Then, provide us with the screenshots so that we can understand what is the problem and help you to solve it.

    Looking forward to hearing from you.

    Thank you.

    Thread Starter radicalcloud

    (@radicalcloud)

    Good day

    Thank you for the quick reply, please see screenshots in the links below:

    https://ibb.co/SVMvnfc
    https://ibb.co/ypG3Cwg

    As you can see I have put the CSS Selectors that apply to our Navigation menu but it still not enabled on Posts.

    I have disabled it on pages so that when visiting our home page you may access developer tools to view the CSS selectors in question to validate that they are correct.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @radicalcloud,

    Thank you for your reply.

    I have passed your case to our Development Team and they double-checked the case you are experiencing.
    We have checked and noticed that everything works fine in this regard on our end.

    Most presumably, it is a specific and individual case that occurred for you.
    There is a necessity for a thorough investigation of your case.

    So, please contact us via this form for further investigation of your case. Our customer care specialists will always be happy to help you.

    Thank you.

    Thread Starter radicalcloud

    (@radicalcloud)

    Good day

    Thank you, I have filled out the form in the link provided with my query. Will await feedback from there.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @radicalcloud,

    Thank you for your reply.

    For other readers, please note that the customer contacted us via email, and we are currently investigating this case.

    In case of any further questions, feel free to open a new topic.
    Our customer care specialists are always ready to help you!

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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