Excluded from Analytics All logged-in users (not working)

  • Resolved aaron843

    (@aaron843)


    11 months, 2 weeks ago

    Hi, using Google Site Kit > Analytics > Excluded from Analytics > All logged-in users

    Logged in WordPress users are still included in Analytics. I am seeing logged in WordPress users tracked in the Analytics realtime report. I see admin pages show up, as well as the other pages visited in real time, as well as the city in which staff resides.

    Are there troubleshooting steps you can recommend?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello?@aaron843?thanks for getting in touch again. As mentioned to you previously, the exclude Analytics for all logged-in users feature should exclude Analytics tracking to your website when any WordPress user is logged into the site viewing any web pages.

    If you are seeing these users being tracked while logged in on your?Analytics realtime report could you please share a recording of this. You can use a service such as Loom to capture a recording and share the URL here.

    Could you also share your?Site Health information. You can?use this form?to share privately if preferred. Let me know if you have any questions in the meantime.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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