Excluded from ads setting is broken

  • Resolved dazman88

    (@dazman88)


    1 year, 10 months ago

    Hi,

    Not sure if you are aware but there’s a bug in the latest version where auto ads are being displayed to users who are excluded from ads in settings.

    I have 2 sites running Adsense through SiteKit and both now showing ads to me even though I’ve set both to exclude all logged in users. Changing it to “users who can post” also doesn’t work. This wasn’t the case before.

    I am running the latest version (1.99.0) on both.

    A fix would be appreciated as I don’t like clicking on my own ads by accident for obvious reasons. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @dazman88 thanks for opening a support topic with us. Sorry to hear that you’re having issues with the excluded from ads setting. To help you with this could you please share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.?
    2. When checking Site Kit from a Chrome browser?incognito window?does the same occur?
    3. Do you encounter the same when following the troubleshooting steps?here?

    It would also be helpful in this case if you could share a recording of this experience for us to see from your side. Let me know if you have any further questions.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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