Exclude products function not working

  • Resolved skyhightech

    (@skyhightech)


    2 years, 5 months ago

    Hello,
    I’m using free version of this plugin and in the exclude products… I have added the product that I do not want the discount to be applied on.
    However, on the checkout page the discount is applied..

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author AsanaPlugins

    (@asanaplugins)

    Hi @skyhightech

    Thank you for using our plugin.

    We apologize for the inconvenience.

    Please make sure that you have one item under “Excluded products” section. Because “Excluded products” section works like and conditions and when you have multiple items then it will check all of the listed items is valid. When one of the items is not valid then it will not exclude any product.

    In the future versions we will add OR conditions to the products and excluded products section too as like conditions section.

    If you have two items under the “excluded products” section you can delete one of them and create a “Exclude from all rules” rule for that item.

    Please check this screenshot. In this rule we excluded a category from all of pricing rules.

    If it is not the case then share your rule full-page screenshot to let us check it out.

    I hope it helps.

    Best Regards

Viewing 1 replies (of 1 total)
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