Exclude out of stock filter does not work when brand filter selected

  • Resolved msp1974

    (@msp1974)


    2 months, 2 weeks ago

    Hi,

    Firstly thanks for all your work to make this plugin. Really like it!

    Just started using this plugin with WordPress 6.7.1, Woocommerce 9.5.1 and latest version of the plugin (4.2.1).

    I have ajax disabled for the plugin for the reason outlined in another logged issue.

    When set not to display out of stock in WC settings, the product counts are correct until you select a brand filter (I am using Perfect Brands plugin) where it then shows counts including out of stock items.

    For example, I have a category with 90 in stock products and 1 out of stock products. When I select this category the brand filter (only 1 brand in this example) shows 90. If I then select that brand in the filter, it now shows 91.

    KR Mark

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  • Plugin Author Mainul Hassan

    (@shamimmoeen)

    Hi Mark,

    Thank you for your kind words and for providing a detailed description of the issue.

    I have thoroughly tested the scenario you mentioned but could not replicate the problem on my end. To investigate further and provide a solution, please share access details and the link to your website using the following support form: https://wptools.io/support/.

    With this information, I’ll be able to examine the issue in more depth.

    Looking forward to your response!

    Plugin Author Mainul Hassan

    (@shamimmoeen)

    Hi Mark,

    As there has been no response for a while, I’m marking this topic as resolved. If you still face the issue or need any further assistance, feel free to reopen the topic or create a new one.

    Thank you for using our plugin!

Viewing 2 replies - 1 through 2 (of 2 total)
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