“Exclude lines with blank mail-tags” doesn’t exclude unchecked checkboxes

  • Resolved mayumibk

    (@mayumibk)


    3 years, 8 months ago

    Hi experts!
    I checked “Exclude lines with blank mail-tags from output” in Mail tab, and blank text/num fields are successfully removed. However, unchecked checkboxes without any default values still remaining, like this

    種別: [meat-pattern]
育成形態: [meat-type]
牛舎構造: [meat-house]

    Doesn’t the definition of “blank mail-tags” apply to “unchecked checkboxes” or “unseen radio buttons (because of Conditional Fields)” ?
    Any possible workarounds to make these fields invisible in mail?

    Regards,
    Mayumi

    • This topic was modified 3 years, 8 months ago by mayumibk.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter mayumibk

    (@mayumibk)

    Thanks @takayukister for the swift response!
    Here’s the list;

    Theme: Divi (Child)
    Plugins:
    – ACF Pro
    – Compress JPEG & PNG images
    – Contact Form 7
    – CF7 Conditional Fields
    – CF7 Multi-Step Forms (PRO)
    – Flamingo
    – zipaddr-jp
    – Dg Blog Module
    – Divi Blog Carousel
    – Divi Machine
    – Divi Supreme Pro
    – Divi-Modules – Table Maker
    – Duplicate Page
    – Duplicator Pro
    – LoftLoader
    – Rank Math SEO
    – Safe SVG
    – Smart Slider 3 Pro
    – Top 10

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try deactivating all plugins excluding Contact Form 7 and Flamingo. When no checkbox is selected, the corresponding mail-tag should be blank and excluded from output. One of the plugins may be interfering.

    Thread Starter mayumibk

    (@mayumibk)

    Thanks @takayukister
    Looks like that I am seeing this issue only when the form is configured with CF7 Conditional Logic & CF7 Multistep add-ons. Removing the related tags makes this function work perfectly, even for blank checkboxes!
    However, as these plugins are essential for my site, removing them permanently is not an option. Will try to seek for another way not to confuse the mail recipients too much.
    Thank you so much for taking your time and the continuous maintenance for this great plugin.

    Regards,
    Mayumi

    • This reply was modified 3 years, 8 months ago by mayumibk.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘“Exclude lines with blank mail-tags” doesn’t exclude unchecked checkboxes’ is closed to new replies.