• Resolved lilianaalvarez

    (@lilianaalvarez)


    Hello,

    After installing and configuring the plugin, my selected exchange rates (19) are not being updated, no matter which server I use (Yahoo Finance or European Central Bank), and the value that every of them show is “1”. The only way it works is introducing the appropiate rate manually.
    The Currency Switcher on per Product Basis option is disabled, and I have also disabled a security plugin which includes a firewall option, just in case.
    I have uninstalled the plugin and reinstalled it again, but the problem persists.
    What could be the problem?
    Please ask for any extra information you need.

    Thank you in advance

Viewing 1 replies (of 1 total)
  • Hi,

    We’ve just released a plugin update v2.2.2. Could you please try and let me know if it’s ok now. I’ve added cURL fallback in case if allow_url_fopen is disabled on your server. If that wouldn’t help – could you please contact me on [email protected] for further support.

    Best regards,
    Tom

Viewing 1 replies (of 1 total)
  • The topic ‘Exchange rates are not updating’ is closed to new replies.