Excerpt translation issue

  • Resolved VictoriaPL

    (@victoriapl)


    5 months ago

    Hi everyone!

    I am using Elementor editor to build my website, this question is in regards my blog.

    I have problems with the english version of the excerpt posts. Just there is one about oleogel on page 2 which is working well, all the post excerpt are always in Spanish, even if you are on the EN website. Once you click on more to continue reading, it is right.

    The page I need help with: [log in to see the link]

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  • Plugin Support marthaeli

    (@marthaeli)

    Hi @victoriapl

    Thank you for contacting us.

    I assume the site primary language is spanish, please make sure the plugin you are using to translate have the option to reach or transalte the excerpt of each post.

    if the issue persits please As we have no control over coding for third-party plugins, we highly recommend that you report this issue to the support team. They may further troubleshoot and provide any recommendations (or possible fixes) to resolve this issue.

    If the plugin authors need our help, they can open an issue on our GitHub account, and our developers will be happy to assist.

    Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com reference: https://elementor.com/help/how-to-submit-a-support-ticket/

    I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

    I will close this ticket.

    Kind Regards

Viewing 1 replies (of 1 total)
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