• Resolved Shannon

    (@shannon-nunnery)


    This plugin is fantastic! Only problem is the excerpt isn’t showing. Doesn’t matter what I set it at, there just isn’t anything there. Any idea?

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Martin Stehle

    (@hinjiriyo)

    No idea, sorry. May I take a look at your site?

    Thread Starter Shannon

    (@shannon-nunnery)

    That would be great! Here is the page to view it on.

    https://showoffstore.com/have-fun-its-good-for-you/

    I noticed on microsoft edge, firefox, opera and iphone 6 your plug in is showing something strange for the excerpt that looks like an add…”want create site: Find Free WordPress Themes […]”

    I have no idea where that text is coming from. But still there is no excerpt at all on desktop using google chrome.

    Thanks so much for looking into this!

    Plugin Author Martin Stehle

    (@hinjiriyo)

    Thank you for providing the address. I can see the excerpt in Chrome and other browsers. I assume that text is taken from the excerpt field under the editor field on the post edit page.

    Thread Starter Shannon

    (@shannon-nunnery)

    Does it say ”want create site: Find Free WordPress Themes […]”? That is not my excerpt and that is all I see on all browsers except Chrome. That is really strange. I have cleared my browser and have all caching turned off but still see this stuff on other browsers and only “[…]” on Chrome. Could you kindly copy and paste what you are seeing for the excerpt? Could there be a conflict with visual composer that I am using for the post?

    Thanks

    Thread Starter Shannon

    (@shannon-nunnery)

    Update

    This has nothing to do with your plugin. Appears to be malware on my site from another plug in. When I am logged in on my site I don’t see the gibberish text excerpt but when logged out it is visible on all browsers. Thank you so much for your time in looking into this.

    Thread Starter Shannon

    (@shannon-nunnery)

    Update
    I located the plugin that was creating that gibberish excerpt. Appears it only does it when the actual excerpt box is empty.

    Problem solved by:
    1. Manually adding my excerpt in the excerpt box on the edit page
    2. Making sure your plugin setting to override the excerpt box is not checked

    I guess using the backend editor for visual composer somehow prevents an excerpt from automatically being taken from the content? I created a 2 column display and placed the content in the first column.

    New Problem:
    Now the maximum length of excerpt setting on your plugin is not working. It just shows the entire excerpt.

    Sorry for all the replies and thanks again. Your plugin is fantastic!

    Plugin Author Martin Stehle

    (@hinjiriyo)

    Thank you for your detailed feedback!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Excerpt not showing anything’ is closed to new replies.