Exceptional Support That Goes Above and Beyond!

I had an issue with a coupon that was applied, and I couldn’t figure out where it came from. The customer mentioned a code generated by Retainful, so I reached out to their support team.

After several chats where we couldn’t identify the cause, Ramesh went above and beyond by offering a video call to resolve the issue, even though he knew it wasn’t caused by Retainful. He meticulously examined our website, plugins, and even the PHP code to ultimately uncover the source of the problem — which turned out not to be related to Retainful.

I truly appreciate the exceptional support he provided. Unlike other support teams that limit their assistance to their own plugins, Ramesh took the extra step to help us.

Thank you so much!