Excellent Customer Service

I couldn’t get the WordPress integration to work and emailed customer service. They provided speedy and excellent service. It was great to work with Dave. Honestly, I wasn’t expecting to get it resolved so quickly.

Here’s a tip to save you time if you have the same tools I do (WordPress and Elementor Pro):
After you follow their directions to connect WordPress to Alt+Text.Ai, follow the directions on how to update the photos in your WordPress Media Library.

However, there is one differentiation if you use Elementor:
**Make sure you are using the classic menu in WordPress instead of Elementor’s menu that takes over**

Media > View (top right of page) > Classic View

If pressing the ‘Update Alt Text’ button does not work, check to make sure that your image is 10 MB and under which is their limit for image processing.

You also need to use the classic view on bulk updates in the WordPress pages and posts sections.