Excel download

  • Resolved ksoussou

    (@ksoussou)


    6 years, 11 months ago

    Hi,
    I have several pages in my website, two of which have the same excel document saved as xlsm. In one page, I can easily download the excel document and open it whereas in the other page, when I click download, nothing happens and I only have a blank page. I don’t understand this puzzle and would appreciate your support.
    Regards
    Khalil

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • two of which have the same excel document saved as xlsm

    Which two pages and which document?

    Thread Starter ksoussou

    (@ksoussou)

    The pages are:
    Accounting and Taxation
    Small Business
    The document name:
    Loan Calculator

    Thread Starter ksoussou

    (@ksoussou)

    I am sorry I’ve made a mistake.

    The pages are:
    Accounting and Taxation
    Mortgage Broking
    The document name:
    Loan Calculator

    Hi @ksoussou,
    The link for the XLSM on the “small business” page has an empty href value. On “accounting and taxation” and “mortgage broking” the href value point to the XLSM file and therefore you are able to download it.

    If the links are manually generated check the “small business” page code. Otherwise if it’s automatically generated by a plugin, check whether a mistake in field values was made.

    Thread Starter ksoussou

    (@ksoussou)

    Thank you for your help

Viewing 5 replies - 1 through 5 (of 5 total)
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