Everytime I search a customer I get these errors in my error_log

  • Resolved Jason M

    (@ep0ch)


    1 year, 11 months ago

    [18-Dec-2022 00:07:05 UTC] WordPress database error Commands out of sync; you can't run this command now for query SELECT option_value FROM wp0j_options WHERE option_name = 'elementor_log' LIMIT 1 made by Elementor\Core\Logger\Manager->shutdown, Elementor\Core\Logger\Loggers\Base->log, Elementor\Core\Logger\Loggers\Db->save_log, Elementor\Core\Logger\Loggers\Db->maybe_truncate_log, Elementor\Core\Logger\Loggers\Db->get_log, get_option
[18-Dec-2022 00:07:05 UTC] WordPress database error Commands out of sync; you can't run this command now for query INSERT INTO wp0j_options (option_name, option_value, autoload) VALUES ('elementor_log', 'a:1:{s:32:\"154c33f56f3cbbd2edba0ffd0e71bf38\";O:31:\"Elementor\\Core\\Logger\\Items\\PHP\":9:{s:7:\"\0*\0file\";s:79:\"/home/hakaiculture/public_html/wp-content/plugins/elementor-pro/license/api.php\";s:7:\"\0*\0line\";i:368;s:7:\"\0*\0date\";s:19:\"2022-12-17 16:07:05\";s:7:\"\0*\0type\";s:6:\"notice\";s:10:\"\0*\0message\";s:24:\"Undefined index: license\";s:7:\"\0*\0meta\";a:1:{s:5:\"trace\";a:1:{i:0;a:3:{s:8:\"function\";s:8:\"shutdown\";s:5:\"class\";s:29:\"Elementor\\Core\\Logger\\Manager\";s:4:\"type\";s:2:\"->\";}}}s:8:\"\0*\0times\";i:1;s:14:\"\0*\0times_dates\";a:1:{i:0;s:19:\"2022-12-17 16:07:05\";}s:7:\"\0*\0args\";a:5:{s:4:\"type\";s:6:\"notice\";s:7:\"message\";s:24:\"Undefined index: license\";s:4:\"file\";s:79:\"/home/hakaiculture/public_html/wp-content/plugins/elementor-pro/license/api.php\";s:4:\"line\";i:368;s:5:\"trace\";b:1;}}}', 'no') ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by Elementor\Core\Logger\Manager->shutdown, Elementor\Core\Logger\Loggers\Base->log, Elementor\Core\Logger\Loggers\Db->save_log, update_option, add_option
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Elementor Team

    (@logankuh)

    Hi,

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor and Elementor Pro) and see if it helps. If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Thread Starter Jason M

    (@ep0ch)

    I can’t do that right now unfortunately because ads are running and it’s a web store. It seems the website is working fine in regards to processing customer orders but when I perform a customer search through the wp-admin dashboard that’s when the errors are being thrown in error_log.

    These errors do NOT block functionality in any way though other than a very slow customer lookup time.

    Plugin Support Elementor Team

    (@logankuh)

    hi,

    i can suggest you make a staging site to test the troubleshooting steps following this guide: adamsproject.ph

Viewing 3 replies - 1 through 3 (of 3 total)
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