Everything reset during staging creation process

  • Resolved MDC2957

    (@mdc2957)


    7 years, 10 months ago

    More problems with this plugin unfortunately. I decided to try the staging feature, so went through the process of adding FTP and database info. Then it proceeded to start making a backup.. While I’m waiting, I suddenly get an error on a white page like “you don’t have access to this page” I think it said. Went back to the admin to discover that WPTC is showing me the welcome screen asking me to login. I try to login, but it doesn’t work. But I notice login works at the website: service.wptimecapsule.com

    Due to problems with this plugin with SiteGround, as well as this new issue, I don’t think I can use the plugin. I was hoping it would work, but I think it needs a lot more development and getting the bugs out………..

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WPTimeCapsule

    (@wptimecapsule)

    Hey Mike,

    We’re looking into this issue and I’ll post an update as soon as we get to the bottom of it. Thank you for contacting us via chat and sharing your site information ??

    Plugin Author WPTimeCapsule

    (@wptimecapsule)

    Hey Mike,

    have you updated your WP Time Capsule plugin to v1.7.2? The issues that you had been facing earlier have been fixed on the latest version ??
    Let me know if you have any further issues or concerns, we will be happy to sort it out for you!

    Regards,
    Tauseef

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Everything reset during staging creation process’ is closed to new replies.