Everything in WooCommerce tab not working

  • Resolved ilovedecaf

    (@ilovedecaf)


    2 years, 6 months ago

    Hi there

    I have an issue when I click on WooCommerce and then any options to create say Cart Abandonment isn’t loading, it’s just blank.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @ilovedecaf ????!

    Thank you for reaching out to MailPoet Support!

    I have an issue when I click on WooCommerce and then any options to create say Cart Abandonment isn’t loading, it’s just blank.

    Oh, that’s bad, I’ll be glad to help you with this issue. Can you please share your current WordPress and MailPoet versions?

    Looking forward to hearing back from you!

    Cheers!

    Thread Starter ilovedecaf

    (@ilovedecaf)

    MP: 3.98.1.
    WP: 6.0.2

    Thanks!

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @ilovedecaf,

    This looks like a plugin or theme conflict. Can you switch your theme to a default one (Twenty Twenty) and disable all your plugins and see if MailPoet works?

    If it does work, enable your theme and all your other plugins one after the other until MailPoet breaks again. You’ll be able to tell us what’s at fault.

    You can refer to this article: https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict

    Let us know how that goes!

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thread Starter ilovedecaf

    (@ilovedecaf)

    It works if I turn all the other plugins off, but it’s not fixed. All the other plugins work fine together, it’s just yours that doesn’t want to play.

Viewing 5 replies - 1 through 5 (of 5 total)
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