• Resolved o0llied

    (@o0llied)


    Hello everyone,

    Since yesterday I got my wordpress hosting working and I got started with making my website immediately! I am using elementor to edit the pages and envato elements for a template.
    I created a page, imported an envato element and starting editing it.
    Then all of the sudden everything is gone. I didn’t know what to think of it, thought it was something on my end, and started over. Did the same thing, again everything suddenly disappeared around the same stage, not after doing the same thing. Then I decided to try it as a template, eventually everything got deleted again!

    In the first two cases the page was directly coupled to my live homepage, so after making a change I would look at the website to see how it looks on the live version. This is how I would find out everything is gone, because it would be blank except for a footer. In the editor it was still there, until I refresh. I could still make changes and publish them but the live website would not show anything anymore.

    Eventually I found the revisions button, on both pages and the 1 template you see in the revisions that all of the sudden everything gets deleted but I don’t understand why! Reversing it to that revision doesn’t work, it makes everything look weird and compact.

    I removed all the plugins that i tried but deactivated and tried again, didn’t work.
    I switched a new theme (from OceanWP to Hello Elementor) still did not work.
    This is getting rather annoying…

    I have no clue what to do, I hope someone can help me out :/

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)
  • Hi,
    I really appreciate the step-by-step you did and told us what happen.

    I see there must be a plugin conflict, I will escalate this as we should have a look at it.
    As this is not common to us.

    Another option in the meantime is to open a new thread in our GITHUB –
    https://github.com/elementor/elementor

    It is monitored by our developers, I will escalate this subject anyways.

    Thread Starter o0llied

    (@o0llied)

    Hello again,

    It has been a while, but 2 days ago everything started working fine.
    I did not change database models or changed anything I haven’t tried before.
    I started working from templates instead of pages, and then created a page and just inserted the template. That seemed to work alright, not always though.

    From templates I can only create a ‘page template’, the others won’t work and have the same issue.

    Still it is a bit annoying that sometimes stuff gets deleted, but I am happy enough that not everything gets deleted.

    Thanks for you help Anne-Mieke and Team Elementor!

Viewing 2 replies - 16 through 17 (of 17 total)
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