Every time I log out of my site the system counts it as a failed login attempt

  • Every time I

    – log out of my site OR
    – reload the page I land after I log out OR
    – load the login page

    the system counts it as a failed login attempt. Then after 3 reloads the IP is in the lockout list. If I don’t reload I can login normally but of course Cerber counts the relevant failed attempts.

    It’s not device or IP specific as I tried this from 2 devices and 2 IP addresses.

    Any clue why? This happened for the first time after I updated Cerber to the latest version.

    Best!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter fotinos

    (@fotinos)

    Forgot to mention that in the Activity tab I get the indication “Invalid Cookies Cleared”. Also, just whitelisted my IP to not have the login attempt limit until the issue is solved.

    Plugin Author gioni

    (@gioni)

    Hi! One of your plugins is interfering with WP Cerber. Look for a membership or user-related plugin.

    Thread Starter fotinos

    (@fotinos)

    Hi – thank you for the reply,

    I have very few plugins installed. The only one I can think of is woocommerce.

    Could it be related to caching from my hosting?

    Plugin Author gioni

    (@gioni)

    Caching should not be the cause. WooCommerce as well since WP Cerber is compatible with WooCommerce. Have you enabled WP Cerber’s custom login page?

    Thread Starter fotinos

    (@fotinos)

    Hi! I see. Yes, I have. Does that give us a clue?

    Plugin Author gioni

    (@gioni)

    Not yet. Try to disable it and use the default WordPress wp-login.php page to log in.

    Thread Starter fotinos

    (@fotinos)

    Happy new year Gregory!

    Just did. It solved all the issues I had! Yayyy

    Any ideas on how to bring it back without issues?

    Best,

    Ok, does this mean then that I have to disable WP Cerber’s custom login page in order for users to be able to log out?

Viewing 8 replies - 1 through 8 (of 8 total)
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