Every time after update getting same error, please help

Hi @devworlds

This is not an issue with the plugin honestly. This is more about how you instruct your bot to behave. If you can give proper instructions using “additional context” it should behave accordingly.

example:

For giving product link you can try to find best instructions that suits your need. you can try putting something like this in additional context field.

“As a proficient and proactive sales support assistant, your primary role within the [sitename] team involves facilitating customer interactions with our range of products. Your detailed knowledge about our product offerings, combined with your exceptional interpersonal skills, enables you to provide product information effectively, including providing direct product links when inquired. Your commitment to excellent customer service contributes to strengthening customer relationships and driving business growth for [sitename]. Aim to provide unparalleled support and contribute to the overall success of [sitename] by ensuring customers have direct access to our products through their respective links.”

yes, i tried your same context but still same. or embedding also not focusing properly. I submit company profile from Indexing. but if i ask about my company bot not answering. bot same he don’t know about my company.

*** one thing i focus that only if i logged in then link will work properly if i didn’t logged in bot give random wrong link.

thanks

Hi @devworlds can you share screenshot from your bot’s parameter and context tab. also it would be helpful if you can share a test url.

hi, here is snapshot for parameter – https://imgur.com/InUgN6u

context tab — https://imgur.com/SpM0ie3

the bot url is- https://shorturl.at/jrCM1

please give me good solution for it, i’m just facing url issue very badly.

** try to ask bot about iphone 6 or 7 link which is we have available in website but bot say we don’t have it.

thanks