• Resolved cjamaya

    (@cjamaya)


    The evergreen timer is not restarting at the 30:00 setting that I have set. I’ve looked at the page on multiple devices and browsers, and the time is still counting down from when the first device started it. Isn’t there an option for the timer to start at 30:00 for each viewer the first time they visit the page?

    • This topic was modified 4 years, 7 months ago by cjamaya.

    The page I need help with: [log in to see the link]

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  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @cjamaya

    Since evergreen timers use cookies and IP addresses as fallback, can you confirm if you tested from a different network? Also, are you using a caching plugin? I checked the page you provided and the timer started at 30:00.

    Looking forward to your reply.

    Best,
    Nabil

    • This reply was modified 4 years, 7 months ago by Nabil Lemsieh.
    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi,
    I’m marking this as resolved since I didn’t hear back from you. If you still need help feel free to start a new thread and I’ll be happy to assist further.

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