Evergreen function doesnt work, timer is the same for all visitors

  • Resolved admin3721

    (@admin3721)


    4 years, 9 months ago

    Hi team,
    It seems that the timer is the same for all visitors (even if I choose the evergreen option).
    The action I set is “redirect to’ another page. So all my visitors that came after 30minutes, are redirected automatically to this page instead of my limited offer page.Even if it is their very first visit.

    I tried to reset the timer for all, but it seems that it doesn’t work either.
    Is Adblock an issue for the hurryTimer plugin ?

    Thank you team for your help !

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @admin3721

    Because evergreen timers rely on cookies and IPs to work correctly, make sure:
    – Cookies are not cached if you’re using a caching plugin or Cloudflare.
    – You test from different networks ( so IPs are different )

    Best regards
    Nabil

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi,

    I’m marking this thread as resolved due to inactivity. If you still need help, feel free to reply or create an another thread.

    Best,
    Nabil

    ZLC

    (@kindnessville)

    I would like help with this issue, please, Nabil. I use a free caching plugin called Hummingbird.

    It’s asking for the Cookie IDs I don’t want cached—one per line.

    Can you tell me how I would find the cookie IDs for my timers?

    Thank you so much!

Viewing 3 replies - 1 through 3 (of 3 total)
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