Everest form PRO not sending emails

  • Resolved susanna96

    (@susanna961)


    1 year, 6 months ago

    Hi, I bought the license and activated PRO plugin because I need to make a conditionl form. Now it’s not sending the email. I made a lot of tests and the answers go to entries page but I do not receive the email.
    While the old forms I have (built before installing PRO) are working.
    I already sent a ticket to he support but nobody is answering.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @susanna961,

    According to the WordPress Support community guidelines, we can not provide the premium features here because this support forum is for free plugin users.
    Please go through this link https://wpeverest.com/my-account/support-ticket/. You will find the support forum once you log in from your premium account.

    Regards!

    Thread Starter susanna96

    (@susanna961)

    Hi Amrit,

    I made the support request here, because after one week nobody was answering me at premium support.
    Then I finally received an answer, not useful, but, at the end, I made a new form with conditional sending and finally it’s working.

    Thanks anyway for your help!

    Best regards

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @susanna961,

    Sorry for the inconvenience,

    Please continue at the same premium platform. Our team will get back to you as soon as possible.

    Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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