Events not syncing correctly when using subscribe option

  • Resolved jbarlowga

    (@jbarlowga)


    2 years, 9 months ago

    I implemented the subscribe option on our events calendar (only on list view at the moment as I test this out). The drop down menu shows up fine and I have successfully subscribed to the calendar using both the Google Calendar and iCalendar (using Outlook) options. I have it coded to pull in 100 events but it is only going out as far as the end of the month (far less than 100). We have events scheduled through the end of the year so I would expect the sync to get the next 100 events each sync, regardless of the month. Are there any know issues related to this?

    • This topic was modified 2 years, 9 months ago by jbarlowga.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Thank you for reaching out to us.
    We are just about to release a few bug fixes for the subscribe option.

    Stay tuned and let us know if that fixes your issues.

    @jbarlowga can you confirm which filter you are using (just to double-check)?

    Best regards,
    Geoff

    • This reply was modified 2 years, 9 months ago by Yui.
    • This reply was modified 2 years, 4 months ago by Jan Dembowski.
    Thread Starter jbarlowga

    (@jbarlowga)

    @geoffbel Thanks for the reply. The filter I am using is…

    add_filter( 'tribe_ical_feed_posts_per_page', function() { return 100; } );

    The feed is working and it adds new events that were added for this month, but the feed stops on Feb. 28. Nothing in March or beyond has been added to either Google or iCalendar feeds.

    @jbarlowga

    Thank you!

    There are indeed 2 known bugs right at the moment:

    1. On some sites, the filter you are not using does not work with the new subscribe to calendar functionality
    2. The default upcoming 30 events count starts at the beginning of the month ?? (rather than starting from current day)

    Our apologies for the inconvenience caused by both. We are actively working on fixes that will be released as part of our next dev sprint (not to be confused with the version we are just about to release).

    Thank you for your patience!
    Geoff

    Thread Starter jbarlowga

    (@jbarlowga)

    Thanks @geoffbel

    Appreciate the information and look forward to this getting resolved.

    For what it’s worth, I subscribed to the demo calendar on your website and the events in February (from 2/10 on) synced, but the one event in March did not sync. I’m thinking this would confirm that this is a plugin defect rather than an issue specific to my setup or site since the demo appears to be working the same.

    Hi again,

    The two issues identified here will be addressed in the next two upcoming releases of The Events Calendar.

    We will follow up here as soon as the releases are available.

    Thanks for your patience.

    Best,
    Sky

    Plugin Support Jaime

    (@jaimemarchwinski)

    Hi!

    Just wanted to let you know that we released a fix for this issue in our most recent update.

    Please update to the current version of our plugin to resolve your issue.

    You can check out the release notes here: https://theeventscalendar.com/release-notes/the-events-calendar/the-events-calendar-5-14-1/

    Thanks,
    Jaime

    Hi there
    ?
    I’m happy to report that we’ve recently released an update that should solve one or more issues reported here! Head over to your site and make sure all your event and ticketing plugins are up to date.

    Thank you for your patience as we worked through this!
    ?
    Best Regards,
    Rob

Viewing 7 replies - 1 through 7 (of 7 total)
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