Events not showing – correct shord code?

  • Resolved annechristin

    (@annechristin)


    2 years, 11 months ago

    Hello,

    I used the short code shared in the plug in settings and the Facebook events are not showing up.

    I clicked “going” on them to be sure they are displayed, but still nothing.
    They should show next to the IG Grid at the end of the page.

    Can you help?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Rajat Patel

    (@rajat1192)

    Hello @annechristin,

    Thank you for reaching out to us.

    Can you please provide the below things?

    ==> FB app is properly authorized.
    ==> Added Page ID is your own Facebook Page ID.
    ==> What error is showing the shortcode.

    Also, you can contact us on our website for a quicker reply.

    Thanks & Regards,
    Xylus Themes

    Thread Starter annechristin

    (@annechristin)

    Hello @rajat1192 ,

    The FB app shows as properly authorized, yes.
    The added page ID is the ID of my FB Business Page.
    There is no error showing. That part of the website just stays blank.

    Thank you and kind regards,
    Anne-Christin

    Plugin Contributor Rajat Patel

    (@rajat1192)

    Hello @annechristin,

    Thank you for your reply.

    Can you please contact us on our website, with a screenshot of the shortcode you are using and more details? so we can solve it.

    Thanks & Regards,
    Xylus Themes

Viewing 3 replies - 1 through 3 (of 3 total)
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