Events not showing

Just in addition – I have tried completely removing both plugins and reinstalling them which has not helped.

Hi Dan, can you let me know what version of the plugin you’re on? Also, are you using any additional Eventbrite_Query params (eg. nopaging, limit, display_private)?

Do you get any better results using a default theme, or with other plugins disabled? I appreciate it’s a bunch to check, just trying to narrow down a cause.

Hi, I’ve tried disabling all plugins and using the 2015 theme but no luck fixing the issue.

Plugin version is 1.0.8. We are using display_private false and an organizer_id parameter but have removed those which hasn’t helped…

I had also edited the core plugin files to display more than the default 10 items (but this should have been removed when I reinstalled the plugin). And had installed one hour cache plugin as described here.

The plugin has been working mostly well with a few hiccups where events have disappeared. But as I said, reconnecting Keyring has always solved the issue. I’ve tried flushing rewrite rules/saving permalinks again as well.

Hello, just an update that the page is now displaying correctly, but this was not because of anything I did or any changes made.

I switched the classes page to a generic message linking people to Eventbrite and set a draft post as the classes page which I’ve been refreshing regularly all day to see if there was any change…. suddenly five minutes ago it was working correctly (around 4PM AEST if that means anything?)

I’ve changed the classes page back to its original template (eventbrite-index.php) and it’s all working well again. The only thing I noticed was that the images took a couple of refreshes to load properly (but I assume are now cached using CloudFlare).

Having no idea what caused this or what fixed it has me very concerned for the future viability of using this plugin~ but thanks because when it’s working it’s great! ??

When results change without any seeming reason, it’s almost always tied to the cache. The cache should be flushed every time you disconnect and then reconnect to Eventbrite (in Tools > Keyring); maybe we have an intermittent thing that we haven’t noticed yet, will keep an eye out for similar reports.

Thanks for letting us know, feel free to open another thread if you have any more issues!