• Resolved pgilpat

    (@pgilpat)


    The datepicker function in the Events Manager plugin By Marcus Sykes throws an error after updating Yoast. I have Yoast disabled now so that the calendar can operate. How do I trouble shoot now?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Suwash

    (@suascat_wp)

    Hi @pgilpat,

    We’re sorry for the trouble caused.

    We expect a few more information about your setup. This might help us replicate the issue on our end:

    1. Can you confirm you are using latest version of the Events Manager plugin?

    4. When you activate the Yoast SEO, are you seeing any JavaScript errors in your browser console? If you see any, can you paste the error in your response so we can check if they are related?

    2. Are all your non-Yoast plugins and themes also updated?

    3. Can you confirm you are using WordPress 5.4.2?.

    Can you inform us of the results?

    Thread Starter pgilpat

    (@pgilpat)

    1. Can you confirm you are using latest version of the Events Manager plugin?

    yes, 5.9.7.3

    4. When you activate the Yoast SEO, are you seeing any JavaScript errors in your browser console? If you see any, can you paste the error in your response so we can check if they are related?

    With Yoast enabled, and when I click on a date, the screen shows – There has been a critical error on your website.

    in Console, I get:

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)
    https://www.coloradocountrylife.coop/events/2020-06-28/?limit

    DevTools failed to load SourceMap: Could not load content for chrome-extension://bbcinlkgjjkejfdpemiealijmmooekmp/sourcemaps/onloadwff.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME

    If I deactivate Yoast, the date picker works and I get the following in Console:

    DevTools failed to load SourceMap: Could not load content for chrome-extension://bbcinlkgjjkejfdpemiealijmmooekmp/sourcemaps/onloadwff.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
    jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
    12Tracking Prevention blocked access to storage for <URL>.

    GET https://www.coloradocountrylife.coop/wp-content/plugins/meks-flexible-shortcodes/css/font-awesome/fonts/fontawesome-webfont.woff2?v=4.6.3 net::ERR_ABORTED 404 (Not Found)

    2. Are all your non-Yoast plugins and themes also updated?

    I updated ALL plugins

    3. Can you confirm you are using WordPress 5.4.2?.

    Yes

    Plugin Support Suwash

    (@suascat_wp)

    Hi @pgilpat,

    Thank you for the additional information. We understood that when you deactivate Yoast SEO date picker works and vice versa. It seems there’s some conflict with other 3rd-party plugin or theme.

    Just to be sure, we would like to rule out any plugin or theme conflicts that may occur. The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    Thread Starter pgilpat

    (@pgilpat)

    If you follow my testing it is only down to Yoast and Event Manager. I already eliminated all other plugins. Also, it wasn’t until I updated Yoast did the date picker stop working. Again, deactivating yoast allows the date picker function work, activating it makes it break.

    Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    Based on the information you provided, it looks like a bug. Therefore, we recommend you please submit a proper bug report directly at the GitHub development repository so our development team can look into this further.

    In addition, please escalated the relevant bug report directly to the 3rd party Event Manager plugin so they can also look into this and collaborate with us for faster resolution.

    Thread Starter pgilpat

    (@pgilpat)

    Thanks, I have posted here – https://github.com/Yoast/wordpress-seo/issues/15573 I have also alerted the Events Manager support.

    Plugin Support devnihil

    (@devnihil)

    @pgilpat Thanks for submitting the bug report. As you created the bug report you’ll be updated on it once the developers have had a chance to review it and respond. We are going ahead and marking this issue as resolved but please let us know if you require any further assistance.

Viewing 7 replies - 1 through 7 (of 7 total)
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