Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor Nick Young

    (@nickyoung87)

    Not sure why that would be happening. This is the first time I have ever heard of that being an issue. Try running through this: https://docs.simplecalendar.io/troubleshooting-theme-plugin-widget-conflicts/

    Thread Starter neocamel

    (@neocamel)

    Hmm it’s strange. I deactivated all plugins and switched to the Twentysixteen theme and it’s still having the issue. I’m not sure it specifically has to do with a 2-hour limit now, as it seems to pick up longer events, but only after I change the time for them do they appear.

    I have noticed that if I create the event with it’s duration less than 2 hours, it appears on the website immediately (after clearing the cache of course).

    I’d be will to provide admin login for my site if you wouldn’t mind poking around? I just build my theme as a child for Twentysixeen and I”m not using any exotic plugins (I also tried disabling them anywway and it still didn’t work). Let me know if you’d like admin login or have any other suggestions.

    Plugin Contributor Nick Young

    (@nickyoung87)

    Do you have a link to the calendar so I can check it out there first?

    What are your Simple Calendar settings for that particular calendar?

    Thread Starter neocamel

    (@neocamel)

    Sure my website is https://www.brianspotts.com. The calendar is being used under the “Upcoming shows” section.

    The way I’m using it is I have three separate google calendars set up, one for each of my different bands, then I have a ‘master’ calendar set up to aggregate them all into this section.

    Let me know if there’s any other info I can provide at this time. Thanks!

    I noticed a similar problem at my (website):
    Events with one hour duration are shown.
    And if I copy one of them to another date it is still shown (after clearing cache).
    But when now the name of thís copied event is changed (and cahe is cleared again) it is not shown any more.
    Hopefully this helps solving the issue.

    Plugin Contributor Nick Young

    (@nickyoung87)

    @neocamel,

    Are your event titles being changed like @ritahoock mentioned?

    Are the events spanning a time on the same day or is it over multiple days when the issue occurs?

    Also, since it is a grouped calendar can you check to see if the events show up correctly on the single calendar that you are pulling into it?

    Thread Starter neocamel

    (@neocamel)

    Hi Nick,

    Strangely, this issue appears to have disappeared for me! I tried adding a few test posts with durations over 4+ hours, and they displayed correctly (after clearing cache).

    It’s pretty unsatisfying for a bug to disappear without explanation, but I’ll take it. If it ain’t broke, don’t fix it, right? If this issue appears again, I’ll let you know. Otherwise, I’d say case-closed.

    Thanks for your help btw!

    Thread Starter neocamel

    (@neocamel)

    Ugh, of course. No sooner do I say ‘case closed’ do I notice that one of my event’s aren’t displaying…

    I had an even for 9/1/2016 from 6-9pm, but it wasn’t showing up. Set the time for 6-8:30pm, cleared cache, still no display.

    Set the time for 6-8pm (2 hrs). Cleared cache, now the event displayed…

    Set the time back to 6-8:30pm, the event disappears again.

    Any ideas? It really seems like for some reason it’s filtering out event’s longer than 2 hours, though I have some events that ARE longer than 2 hours that are displaying. A really strange issue.

    Plugin Contributor Nick Young

    (@nickyoung87)

    Just to be sure have you checked all of your timezone settings?

    https://docs.simplecalendar.io/timezone-settings/

    Thread Starter neocamel

    (@neocamel)

    I think that might have fixed it!

    I have my calendars set in Google to EST, but in the settings inside the plugin I had them set to “WordPress default (UTC)”. Setting them to “Event source default” seems to allow events longer than 2 hours to appear!

    I’ll let you know if I have any other troubles. Thanks for the help Nick!

    Plugin Contributor Nick Young

    (@nickyoung87)

    Yes, please keep me update after maybe a week? Hope that does the trick ??

    Plugin Contributor Nick Young

    (@nickyoung87)

    Hello,

    We are going to assume your issue is resolved since we have not heard back from you in a while. If you are still having an issue please don’t hesitate to reach out.

    Thanks!

    Thread Starter neocamel

    (@neocamel)

    Hi Nick,

    Sorry I forgot to check back in. Yes it looks like this issue is still resolved. It had to do with non-matching timezones in my system.

    Resolved! Thanks again for the great plugin!
    Brian

Viewing 13 replies - 1 through 13 (of 13 total)
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