Events in database aren’t seen in WP

  • Resolved joshuabrand

    (@joshuabrand)


    6 years, 5 months ago

    Hello,

    I have 10 events in my database. I updated the plugin and now they don’t show on my website yet are still in the database. Is there anyway to get this to sync so they are back on my website?

    Many thanks,
    Joshua

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @joshuabrand,

    Try a different view or method to display your calendar to see if the events appear:

    There are multiple ways to display your calendar.

    1. Via the Calendar Page setting in Events > Settings > Viewing Events tab
    2. Via the shortcode, under Events > Settings > Advanced > Shortcodes
    3. Via the Upcoming Events widget under Appearance > Widgets
    4. Via the Superwidget addon, under Widget Creator (used to display your calendar on other websites).

    If the events still don’t appear, I suggest a manual reinstall. These instructions will preserve your current events:

    – Perform a complete back up of your database before proceeding further
    – Delete the file uninstall.php from the plugin directory that is currently on the server (found under /wp-content/plugins/all-in-one-event-calendar). Deleting this file ensures that when you uninstall the current version of the plugin, your event data and calendar settings will be preserved when you delete the plugin (don’t skip this step – it’s important!)
    – Deactivate the All-in-One Event Calendar using your WordPress Dashboard.
    – Delete the All-in-One Event Calendar using your WordPress Dashboard.
    – Database -> wp_options, click option_name to sort and delete everything with ai1ec_, this will delete plugin settings but events will remain in the database.
    – Now install the latest version.

    Or For faster assistance, please log into your Timely account and open a ticket by clicking on the Get Help link, or click here: https://dashboard.time.ly/account/get-help.

    Thread Starter joshuabrand

    (@joshuabrand)

    Hello,

    Unfortunately this is what I did when they stopped displaying. I have 11 records in my database and none showing in the wordpress backend. The calendars display fine but there are no events shown in them.

    Hi @joshuabrand,

    I would like to request further pertinent information — can you open a support ticket regarding this issue? Please log into your Timely account and open a ticket by clicking on the Get Help link, or click here: https://dashboard.time.ly/account/get-help.

Viewing 3 replies - 1 through 3 (of 3 total)
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