Events: clicking links doesn’t work, while copy-paste url-link works

  • Resolved wp_caiafa

    (@wp_caiafa)


    1 year, 12 months ago

    Hello
    First: many thanks for this great plugin.
    The issue: When I updated to version 6.04 from 5.x I have the problem that no link works (navigtion, arrows, calendars, views), unless I copy and paste it in the browser bar (in the calendar view: https://test.impo.com.uy/events/ ).
    Only links to individual events works.

    I already tried activating the twenty twenty three theme and deactivating all the plugins.
    I also deleted the plugin and installed it from ftps
    https://test.impo.com.uy/events/
    I am using Total Theme with the latest version of wordpress and php 7.4.33
    I appreciate your help with issue
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @wp_caiafa,

    Thank you for reaching out, and I apologize for the inconvenience.

    The plugin relies heavily on WordPress’ REST API to provide the best user experience on the front end, but it seems something is blocking this functionality on your site as a call to https://test.impo.com.uy/wp-json/ is getting a 403 Forbidden response.

    If you have some caching solutions like Pagespeed, Object Cache, etc. enabled, I recommend clearing the cache. If that doesn’t help, I would recommend moving to conflict testing (see: Testing Conflicts With Themes and Other Plugins).

    Feel free to let me know how you go or if you have further questions/concerns.

    Thread Starter wp_caiafa

    (@wp_caiafa)

    Thank you very much for the quick answer!
    I’ll see if it’s possible to change that setting on the server.
    Thank you again

    Thread Starter wp_caiafa

    (@wp_caiafa)

    hi @tristan083
    Consulting with the server administrator, he told me that due to an external attack through the REST API, they disabled it.
    I can also confirm that we don’t have any caching solution installed.
    I appreciate if you have any suggestions to improve this situation.
    Thanks again

    Plugin Support Abz

    (@abzlevelup)

    Hi @wp_caiafa, sorry to hear about this. I visited your website, and it seems like a conflict is causing some Javascript issues. It would be good to test for conflicts. Could you follow the following steps?

    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the Default theme.

    Please read the Testing for Conflicts Article before doing anything.

    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    Let me know how it goes.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

Viewing 5 replies - 1 through 5 (of 5 total)
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