Events Calendar when activated Site Health info is not working

  • Resolved crisbarrion

    (@crisbarrion)


    7 months, 2 weeks ago

    Hi,

    We noticed lastweek that when the plugin (Events Calendar) is activated, the Site Health info is not working. I have sent an email regarding this issue, and this is to formally open it on this platform.

    In my email I have shared the system info.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support masoodak

    (@masoodak)

    Hi @crisbarrion,

    Thanks for reaching out!

    Could you kindly perform a theme and plugin conflict test on your WordPress site to help identify the root cause of the issue. Start by temporarily switching to a default WordPress theme (like Twenty Twenty-Three) and deactivating all plugins except for The Events Calendar,

    https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Make sure also to disable any must-use plugins that might be active,

    https://wpmudev.com/blog/wordpress-mu-plugins/

    Please let us know if the issue persists while all other plugins, including must-use ones, excluding The Events Calendar, are disabled and a default theme is active.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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