• Resolved reformar

    (@reformar)


    Hello!

    We have noticed that our events page no longer displays past events, and only shows upcoming ones. This seems like a recent issue, probably post migration.

    Is there a way to force the event calendar to display past events, since these are our company’s resume for potential clients?

    Regards,
    Pierre-Olivier

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter reformar

    (@reformar)

    To clarify, even using the following URL, we are not able to display past events in month view:

    https://reformar.ca/missions/month/?eventDisplay=past

    Changing the date using the date picker button reverts to list view, and does not yield past events.

    Plugin Support Erica

    (@eeide)

    Hi @reformar,

    Thanks for reaching out, and for your patience while we handle a high volume of tickets!

    When inspecting the content of the page displaying past events, I noted it’s being minified with Autoptimize (screenshot).

    There are a few steps required to configure the plugin so that the calendar is properly cached for the fastest loading possible, without affecting the functionality.

    Please see our Knowledgebase article on Autoptimize, and let us know if the issue persists after making those adjustments and clearing your site and browser caches.

    Thank you,
    Erica

    Thread Starter reformar

    (@reformar)

    Hello!

    Thank you Erica for the quick response. However, the suggested adjustments and cache clearing did not solve the issue.

    I’ve noticed that for 2022, it only displays upcoming events, but it seems to be displaying events prior to September 9th 2021. We have an event starting on September 14th 2021, and this one (and every subsequent ones) refuses to show up on the events calendar.

    Can this help you find the issue?

    Thread Starter reformar

    (@reformar)

    After looking further, I noticed that the events of the last year had all been put in the trashbin. I’ve managed to recover them.

    Hopefully this stays stable from now on!

    Plugin Support Abz

    (@abzlevelup)

    Hi @reformar, appreciate you digging into this and apologies for the delayed response as we are experiencing a higher load in support.

    We’d definitely take note of this behavior and thanks for sharing more information here.

    Let us know if the issue reoccurs.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hi @reformar,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 6 replies - 1 through 6 (of 6 total)
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